|These terms constitute
the Contract made between ‘you’, The Purchaser,
and ‘us’ The Footstool Company Ltd.
The terms and conditions below apply to all purchases made
on The Footstool Company Ltd. web site. You offer to buy the
Goods at the price and delivery charges displayed on our website
at the time we receive your order.
We will check your order and, if accepted by us, confirm
by email or letter the details of the order. If we find an
error in prices we will contact you to reconfirm the order
at the correct price, or you can cancel the order. If we cannot
contact you after 7 days we will treat the order as cancelled,
not charge you, and notify you of this.
Payment is due before we despatch the goods. We take
your card details when you place the order and it is accepted.
All prices are inclusive of VAT. We only accept orders placed
on the web site with payment by specific credit or debit cards,
including Visa, Mastercard, Visa Delta, Switch and AMEX. A
2% surcharge will be added for AMEX cards. We will validate
the products, your cards details and the delivery timescales
before accepting your order. Payment can also be made by cheque
or BACS for orders sent by post or fax.
Delivery will be made by our carriers to the address
supplied by you. Please allow 21 - 28 days for delivery of
standard orders to UK addresses; heavier items may take up
to 30 days. We ask you to contact us to get agree a quote
for to non UK addresses. We will use reasonable efforts to
deliver within the stated time, but delivery dates are not
guaranteed. Orders containing multiple products may be delivered
separately. See delivery information for full details.
We will use every effort to ensure that all descriptions,
prices, colours and sizes are correct. Due to differences
in settings on your computers, printers and software, the
colour reproduction of products may vary. All sizes given
are approximate and may vary. Since many products are made
from natural materials there may be slight differences between
Our Guarantee & Returns
Since you are buying the Goods by mail order, if, for any
reason, you are not happy with your purchase, or the goods
are faulty or damaged, we will offer a refund. You must notify
us of your intention to cancel, by email, letter or fax within
7 days of receipt of your Goods. In any event, you may not
cancel if the Goods were customised or personalised for you.
You must return the Goods to us within 21 days of receipt,
in their original condition and packing, and with the delivery
note and returns form completed. Returning the Goods is at
your risk and cost, so you must ensure that the Goods are
safely packed and labelled to avoid damage and loss in transit.
If you return goods after delivery to you, we will deduct
a £10-20 handling charge (depending on size of items)
for our costs. This does not affect your statutory rights.
After we receive the Goods, we will credit the same card
as used for the original purchase with the refund. If you
do not return the Goods to us, or they are lost in transit
you are liable for the cost.
Taxes & Duties
We have no knowledge of and responsibility for the
laws in your country of residence. You will be fully responsible
for import duties and taxes applicable in your country of
Content & Intellectual Property Rights
Title and Intellectual Property Rights in the Content, whether
provided by us or any other content provider, shall remain
the property of us or other Content providers. You may download
and copy details of Content from the web site, provided it
is solely for your personal use and you maintain all copyright
and Content notices in the Content. You may not copy, reproduce,
sell, publish or create derivative works from the Content.
We will pursue and protect all rights in all Countries.
In any claim against us, our maximum liability, in any event,
will be limited to the original value of the goods supplied
by us that are in dispute.
The Footstool Company Ltd. may change these terms from time
to time without notice.
No order will be binding on you or The Footstool Company
until accepted by us. Goods ordered will become your property
when we transfer to our carriers, or when they are paid for
in full whichever is the later.
The products sold on our web site are sold for use in the
United Kingdom, and all sales are governed by English law.
Any disputes will be subject to the exclusive jurisdiction
of the English courts.