| Our customer service
aim is to ensure that your shopping experience is simple and
easy from start to completion. To help you we have detailed
all the information you need on these pages. We will also keep
you informed throughout your shopping experience with The Footstool
Company. We thank you for your custom.
You can contact us and visit our showroom located at our
workshop in St. Albans, where you can view the full range
of furniture, select from our fabric collections and discuss
custom requirements, (please call to check opening times)
- location details as below:
• To order call 0870 112 5117; international +44 870
112 5117
• Email all enquiries on info@thefootstoolcompany.com
• For customer service enquires, call 0870 112 5117;
international +44 870 112 5117
• By filling in the contact us form, click
here
• Fax on 01727 848426; international +44 1727 848426
• By mail at our showroom:
The Footstool Company Ltd.
Unit B4, Albright House
156 St Albans Road
Sandridge, St. Albans
Herts AL4 9LP
England
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| If, for any reason, you
are not happy with your purchase, or
the goods are faulty or damaged, we
will offer a refund. You will be required
to notify us within 7 working days of
receipt. |
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| We aim to deliver within
21 days for standard orders. Deliveries
to non standard areas, international
locations and some products may take
longer, in which case we will notify
you. Click
here for details. |
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| Enjoy shopping via the
website, click here for a step by step
guide to placing your order and getting
confirmation. |
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Should you need to return
anything, you will be required to do
so in a way to comply with our returns
policy. Click here for details.
Click
here for details. |
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| We use strict
security processes to guard your information.
All card transactions will be encrypted,
using rigorous processes, before being
authorised via your card provider. Click
here for details. |
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| We comply with UK data protection
law, and only use your personal information
for processing your order. Only if you
have agreed, we may occasionally mail
you with offers. We will not pass on
your information to any other companies. |
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